As with any profession, a credit intermediary faces specific challenges in order to be successful. In this article, we address five aspects and indicate how they can be overcome.<\/p>\n
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In an unstable economy, which conveys less confidence, it is normal for there to be less ease of access to credit. However, it is up to the credit intermediary<\/b><\/strong> to be able, even in this scenario, to help find the best opportunities<\/b><\/strong > for your customers.<\/p>\n To do this, it is necessary to keep up to date with financial developments in the credit markets and, above all, up to date with the products offered by different institutions.<\/p>\n Only in this way will you be able to offer the best solutions to your customers and allow them to face reality in a more safe<\/b><\/strong> way.<\/p>\n One of the great challenges<\/b><\/strong> that any credit intermediary faces is the increase in competition<\/b><\/strong>. According to data from Banco de Portugal<\/a>, the number of intermediaries continues to grow in our country. There are currently around 6000 registered entities.<\/p>\n This number increases almost in direct relation to the closure of branches of some banking institutions. This situation ends up attracting many professionals<\/a> accustomed to working with these products and who find in intermediation a career opportunity<\/a>.<\/p>\n This trend means that there is an increasingly competitive market<\/b><\/strong>, in which it is necessary and essential to have the ability to stand out.<\/p>\n In a very competitive market, there is a growing need to improve the level and quality of service<\/b><\/strong>. Furthermore, the customers’ own requirement<\/b><\/strong> and knowledge about the credit intermediary’s activity has been increasing.<\/p>\n Therefore, it is increasingly necessary to invest in a very personalized<\/b><\/strong> monitoring service that allows the customer to understand the advantages<\/b>< \/strong> to choose that network or professional.<\/p>\n More than ever, consumers<\/b><\/strong> look for credit intermediaries as a way to save<\/b><\/strong>. Furthermore, it also requires proposals that are in line with your real needs and financial possibilities.<\/p>\n Providing a quality service is something that will certainly distinguish a credit intermediary from the competition. It will also allow you to become more attractive to potential customers who need credit to purchase casa<\/a>, one of the most sought after products by the Portuguese.<\/p>\n Another challenge for a credit intermediary is being able to establish itself in the market and maintain a credit portfolio customers<\/a> stable<\/b><\/strong> and, above all, satisfied.<\/p>\n By providing a high quality service, a credit intermediary will be able to create relationships of trust<\/b><\/strong> with its customers. This feeling will allow them to loyalty<\/b><\/strong> they will be able to use the service again when they need new credit. Furthermore, a good service always ends up being recommended to family and friends. Word of mouth advertising is always welcome!<\/p>\n Finally, another of the biggest challenges for a credit intermediary is the high degree of financial illiteracy<\/b><\/strong> existing in Portugal.<\/p>\n 2020 data from European Central Bank<\/a>  ;put the Portuguese in last place in terms of literacy<\/b><\/strong> financial, among the 19 countries in the Euro Zone<\/b><\/strong> .<\/p>\n Therefore, a credit intermediary has to find ways to simplify more technical language<\/b><\/strong> which not all customers are used to. For example, you should make a greater effort to explain the reasons why a certain credit option is better than another.<\/p>\n It is important that these professionals are prepared to answer all types of questions. All this without showing signs of frustration. Have a glossary with the most common terms<\/a> and the Your explanation in simpler language<\/b><\/strong> may help.<\/p>\n <\/p>\n Whether in credit intermediation<\/b><\/strong>, property construction, real estate mediation<\/b><\/strong>, insurance< \/b><\/strong> or works<\/b><\/strong>, the DECISIONS & SOLUTIONS<\/b><\/strong> is able to help you find the best solutions for you.<\/p>\n But our role also involves informing, which is why we frequently share relevant content about these areas. If you are interested in these topics, follow the news and updates<\/a>  ;which we published on our blog<\/a>!<\/p>\n <\/p>\n2. Increased competition<\/strong><\/h3>\n
3. Service level and quality <\/strong><\/h3>\n
4. Create trusting relationships<\/strong><\/h3>\n
5. Increase financial literacy<\/strong><\/h3>\n
Follow the DECI\u00d5ES & SOLUTIONS!<\/strong><\/h2>\n